What is the definition of a "late show" in hospitality?

In the context of hospitality, a "late show" refers to a guest who arrives later than the agreed time for their reservation or scheduled event. This term is commonly used in the restaurant industry, particularly for table reservations, where guests who do not arrive at the expected time can impact seating arrangements and table availability for other customers. A late arrival can require hosts or managers to adjust their plans, as they may need to hold the table longer or accommodate late-coming guests differently.

The definition captures the essence of time management in hospitality settings, which is critical for maintaining service flow and guest satisfaction. Understanding this concept is essential for managing reservations and providing excellent customer service, as hospitality professionals often need to balance accommodating late arrivals with the needs of other patrons. This directly influences operational efficiency and guest experiences in a variety of hospitality scenarios.